Contact us

If you have any questions about our medicines, contact us using the below details:

Our regular business hours are Monday to Friday,

9am – 5pm EST

Telephone Number: +866 709 8444

Medical Information E-mail:

UCB Canada Inc.

2201 Bristol Circle, Suite 602

Oakville, Ontario, L6H 0J8

Tel: +905 287 5129

Toll free: +877 504 7363

What should I do if someone experiences a side effect?

For patients/caregivers: If someone is experiencing an adverse event related to one of our products please contact your/their healthcare professional. In addition, you can notify us by calling +866 709 8444.

For healthcare professionals: If you wish to report an adverse event related to one of our products, please notify by calling +866 709 8444.